Assupol has been recognised by the Capital Finance International (CFI.co) as the Best Life Assurer Southern Africa 2018, making this their fourth consecutive win. Capital Finance International is a finance publication based in London which focuses on news, analysis and commentary relating to business, economics and finance worldwide. Every year, CFI.co identifies individuals and organisations that contribute significantly to the convergence of economies who add value to all stakeholders. Nominations for the annual awards are submitted by readers, subscribers, website visitors and other interested parties.
Commenting on the announcement, Bridget Mokwena-Halala, Assupol Life CEO said, “We pride ourselves in offering the best possible products that are relevant to our market, our excellent customer service as well as our treating customers fairly (tcf) value and we are honoured to have the CFi.co judges recognising us.”
The judging panel chose Assupol on a number of reasons including that of being a high-performance insurer by nature and tradition as indicated by their platinum seal of approval awarded by Deloitte in the 2018 Deloitte best company to work for survey.
CFi.co has also recognised Assupol as having one of the lowest incidences of unclaimed benefits. This is due to a department that they have dedicated to identify and locate beneficiaries of unclaimed insurance pay-outs.
CFi.co has further lauded Assupol as a favourite for customers and has recognised both their technology and human expertise that they have deployed to serve clients through their 80+ branches spread across the country.
The judges commented that “Assupol has deployed both technology and human expertise to offer a range of consistently superior products delivered efficiently and with full transparency. Assupol is especially known for significantly raising the benchmark of processing times for insurance claims. Its lightning-fast pay-out routine has received wide acclaim and thoroughly disrupted industry practices.”