Monday, May 20, 2019

The contact centre of tomorrow

There is a reason why the evolving contact centre agent role will be vital in reshaping the industry, along with customer perception of businesses...
cryptocurrency

Could state-sponsored cryptocurrency be a reality?

Companies showcase their products, whether they are physical, virtual or services. Images of Steve Jobs launching an iPhone or Elon Musk announcing the latest...
Aon

‘Open architecture innovation’ will drive new growth – according to Aon

Aon has launched its annual Global Insurance Market Opportunities (GIMO) report, which examines key areas of potential growth for insurers. The study highlights that Insurtech could...
wearable

Wearable tech in the workplace – why it makes sense

By Sandra Crous (Swanepoel), Vice President for Midmarket Africa & Middle East at Sage Business owners and managers are sceptical about the hype around wearable computing,...
Stash

Stash, Investment app reaches the 12 000 user mark in less than 5 months

The investment App, Stash, by Liberty has proven to be a major hit amongst young South Africans with an impressive 12 000 users since...