Momentum has released its Fastlane service, which offers travelling medical doctors and nurses who conduct examinations necessary for insurance cover. This will make life easier for client and financial adviser, says the insurer.
The service offering is activated when the Fastlane-related question on the application form is selected. Clients are then contacted directly for appointments to gather the required medical information. All requests received before 14h00 are dealt with that same day and requests received after 14h00 are actioned the next day. Nurses’ appointments are booked within 48 hours, but scheduling is determined by client availability.
During appointments, nurses complete short medical reports, complete blood pressure, height and weight questionnaires, do blood and urine tests and gather all other relevant medical information.
Doctors will conduct General Practitioner (GP) medicals, perform electrocardiography (ECG) and test lung functions, should that be part of the underwriting requirements. Nurses and doctors only work with digital solutions and can transmit most medical information to insurers as soon as it becomes available.
Contract and third-party nurses are used for outlying areas where the insurer doesn’t have a presence, and medical information will be available within 24 hours of appointments.