Santam has been named best insurer for 2017/2018 at the SA Motor Body Repairers’ Association (SAMBRA) Insurer of the Year awards. Old Mutual Insure was runner up, with Hollard Insure clinching third place.
The annual awards honour top vehicle insurers and OEMs, as well as paint and equipment suppliers, for excellence in service provision to SAMBRA members. SAMBRA, an association of the Retail Motor Industry Organisation (RMI), represents the majority of motor body repairers in the country.
SAMBRA National Director, Richard Green, emphasised that the body’s current focus was on levelling the playing field to enable small and medium enterprises (SMEs) to gain equal access to the industry, especially encouraging partners to ensure prompt payment of all invoices to small businesses as a key priority of their businesses, and to remove any barriers to the achievement of that goal. It was to underscore the importance of this business value that SAMBRA introduced a ‘Best Payer’ award for insurers.
Santam also received the ‘Service Excellence’ and ‘Green Practices’ awards in the Insurance Companies category.
FULL LIST OF WINNERS
1st Place – Best Insurer: Santam
2nd Place – Best Insurer: Old Mutual Insure
3rd Place – Best Insurer: Hollard Insure
Best Payer: MiWay
Most Efficient: OUTsurance
Green Practices: Santam
Service Excellence: Santam
1st Place – Best OEM: Toyota SA
2nd Place – Best OEM: Volkswagen
3rd Place – Best OEM: Audi
Best Training Programme: Audi
Communication Excellence: Toyota SA
Paint Supplier Category:
Overall Service Excellence: RSB Autogroup for RM product.
Best Training: RSB Autogroup
Best Product Support: RSB Autogroup
Equipment Supplier Category:
Overall Service Excellence: Gondolier
Best Training: Bosch Automotive
Best Product Support: Bosch Automotive