Santam named best insurer for 2017/2018 at SAMBRA Awards


Santam has been named best insurer for 2017/2018 at the SA Motor Body Repairers’ Association (SAMBRA) Insurer of the Year awards. Old Mutual Insure was runner up, with Hollard Insure clinching third place.

The annual awards honour top vehicle insurers and OEMs, as well as paint and equipment suppliers, for excellence in service provision to SAMBRA members. SAMBRA, an association of the Retail Motor Industry Organisation (RMI), represents the majority of motor body repairers in the country.

SAMBRA National Director, Richard Green, emphasised that the body’s current focus was on levelling the playing field to enable small and medium enterprises (SMEs) to gain equal access to the industry, especially encouraging partners to ensure prompt payment of all invoices to small businesses as a key priority of their businesses, and to remove any barriers to the achievement of that goal. It was to underscore the importance of this business value that SAMBRA introduced a ‘Best Payer’ award for insurers. 

Santam also received the ‘Service Excellence’ and ‘Green Practices’ awards in the Insurance Companies category.



Insurance Category:

1st Place – Best Insurer: Santam

2nd Place – Best Insurer: Old Mutual Insure

3rd Place – Best Insurer: Hollard Insure

Best Payer: MiWay

Most Efficient: OUTsurance

Green Practices: Santam

Service Excellence: Santam


OEM Category:

1st Place – Best OEM: Toyota SA

2nd Place – Best OEM: Volkswagen

3rd Place – Best OEM: Audi

Best Training Programme:  Audi

Communication Excellence: Toyota SA


Paint Supplier Category:

Overall Service Excellence:  RSB Autogroup for RM product.

Best Training: RSB Autogroup

Best Product Support:  RSB Autogroup


Equipment Supplier Category:

Overall Service Excellence: Gondolier

Best Training:  Bosch Automotive

Best Product Support: Bosch Automotive